Refund policy

Return & Refund Policy

Last Updated: May 6, 2026

At BOOMBS, we want every customer to be satisfied with their purchase.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in original condition.

  • The item must be in its original packaging.

  • Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

  • Used toys

  • Damaged products caused by misuse

  • Clearance or sale items

  • Personalized/customized products

Refund Process

Once your returned item is received and inspected:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be sent to the original payment method

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.

Return Shipping

Customers may be responsible for return shipping charges unless the product received was damaged or incorrect.

Contact Us

Email: thedarker9696@gmail.com
Phone: 63593 90801